Benefits Project Analyst

Job description

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible. Summary The specifications outlined are intended to present a descriptive list of the range of duties performed by employees in this position. The specifications are not intended to reflect all duties performed within the job. The Benefits Project Analyst will provide both analytical and administrative support to the benefits management team to ensure timely processing of benefit activity. Roles and Responsibilities The specifications outlined are intended to present a descriptive list of the range of duties performed by employees in this position. The specifications are not intended to reflect all duties performed within the job. • Serve as point of contact for ongoing projects, handing administrative tasks, to ensure project runs smoothly. • Utilize various project management techniques to manage Benefits department projects for successful outcome. This may include ordering equipment and supplies, managing deadlines and workflow, and scheduling meetings. • Prepare reports, exhibits, and presentations and performs necessary tasks for project related issues. Assist with data collection and submission of periodic audits to collect and submit all required documents appropriately. • Initial point of contact, responding to the benefits team main phone extension, email address, and on-site visitors. • Respond to benefit inquiries by identifying customer needs and answering questions in a timely manner. • Assemble benefits case files and obtains information from relevant sources necessary to determine appropriate guidance/advice to management. • Prepare correspondence, reports, forms, and other documents required to complete benefit inquiry responses, including ongoing status reports and ad hoc reporting for management. • Handle sensitive information, maintaining the integrity and confidentiality of employee and retiree benefit files. • Assist with planning and execution of special events such as open enrollment and site visits, and wellness events. • Support the overall team as a back-up as needed. • Provide administrative support, help supply and maintain office supplies and general office needs, distribute mail and forward calls. • Provide excellent customer service to internal and external customers. • Manage ECMS electronic portal by ensuring data is accurately stored and saved. • Provide ad hoc reports as needed to support department needs. • Perform other duties as assigned. Education, Experience and Qualifications • Bachelor’s degree required or 4 years of equivalent work experience •Relevant Benefits work experience is preferred.

Knowledge and Skills: • Excellent verbal and written communication skills. • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. • Excellent organizational skills and attention to detail. • Proficient with or able to quickly learn human resource information systems (HRIS), and similar computer applications. • Excellent time management skills with a proven ability to meet deadlines. • Ability to work across every level of staff and help on different projects around the office. • Ability to multi-task and work in a fast-paced environment where accuracy is paramount. • Proficient with Microsoft Office Suite with the ability to write VLOOKUP formulas and create PivotTables. At NJ Transit, you will enjoy a competitive salary and excellent benefits package: § Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision § Flexible Spending Account § Life Insurance § Paid Leave § Tuition Assistance § Pre-Tax Commuter Benefits Plan § Retirement Plans · 401(a) - Retirement plan with a 6% employer contribution · 401(k) - Retirement saving plan with up to an 3% company match · 457(b) - Deferred Savings Plan NJ TRANSIT is an Equal Opportunity Employer Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST