Massachusetts Bay Transportation Authority | Massachusetts

Business Analyst (Contractor Position)

Transportation Building (10 Park Plaza, Boston 02116) | Listed 2026-03-06

Role summary

Massachusetts Bay Transportation Authority lists Business Analyst (Contractor Position) as a current opening on its official careers source.

Job description

Job Number: 202636C-ITS77

Category: IT and Computers

Department: MBTA - Quality Compliance & Oversight

Division: 002-Quality Compliance & Oversight

The MBTA is working on supporting the frontline workforce by implementing a portable, field-accessible solution to centralized safety resources/rules/procedures/bulletins that govern their work and enable remote data collection replacing cumbersome processes enhancing safety and quality. The solution entails implementing software and delivering mobile devices. For this initiative, we are seeking a dynamic, mid-level Business Analyst who thrives at the intersection of process design, stakeholder engagement, and real-world process implementation and adoption with user experience focus. This is not your average BA or Change Management Specialist role—our ideal candidate is a master facilitator...